Versandinformationen

We ship within Germany with DHL's climate-friendly GoGreen service , which offsets the CO2 emissions generated during transport. In most cases, delivery times are within the specified time frame of 1-2 working days . Please note that in rare cases, delays may occur due to unforeseen events.

If you order before 12pm, the goods will normally be dispatched the same day (except for orders with personalisation). As soon as your order is ready for dispatch, you will automatically receive an email with a link to DHL shipment tracking.

You will receive a tracking number for each order. You can enter this in the DHL portal or in the mobile app and find out about the current shipping status at any time. If the status cannot be found or does not change, please contact our customer service.

You can track the current status of your shipment using this link. You also have the option of specifying a neighbor to receive the package or to drop it off at by entering your email address.

Click here for DHL shipment tracking

For orders with personalization, the goods must be embossed by our fine bag makers in the factory before packaging. This process takes an extra 1-2 days depending on workload. At peak times, such as in the run-up to Christmas, it can occasionally take three or four days for us to ship the goods.

No, we do not currently offer this service.

If you add this option for €2.99 at checkout, you will help us to avoid packaging waste . You can drop off the ravioli packaging at any DHL parcel shop, DHL Packstation or post office so that the shipping box can be reused. In exchange, you will receive a voucher worth €10.00 for your next order with us. You can find all the information here.